Notice of Service Disruption

KC Fiber is currently experiencing instability on certain portions of our metro ring and we are investigating the root cause. We sincerely apologize for the inconvenience. We will keep clients updated as we gather new information. You may visit our Twitter page @KCFIber for recent updates.

Update 3/9/2021

4:53 PM CST

We are planning emergency maintenance tomorrow morning, March 10th, 2021, between 7 AM - 8 AM CST. We will be replacing line modules on affected ring elements. We estimate this procedure will take about 45 minutes. Service disruptions are to be expected. We sincerely apologize for any inconvenience.

Update 3/10/2021

7:47 AM CST

Maintenance this morning in regards to resolving reachability problems between certain ring elements appears to have been successful.